Reporting a repair

We have a range of options to make reporting your repair easy. You can report your repair:

• by telephone direct to our call centre on 01670 542424
• over the internet (click on the Repair it tab above)
• by email at repairs@blythvalley.gov.uk
• by text message on 07950 080908
• in person through your local Yourlink office
• by telephone outside office hours for emergency repairs 01670 540501
• by letter
• by fax on 01670 542420
• to any of our staff on site.

If you report your repair by email or text, you will get an automated reply so you know we have received it.

We will immediately order your repair, or arrange an appointment for an inspection within 3 working days to check what work is needed.

When you report your repair, our staff will take note of any special needs you may have and tell you what work we will order and how long it will take to do.