Our Publications

Documents

Better Homes Brighter Future [PDF 743K] Our bid for resources under the Arms Length Housing Management programme. Council Plan 2003/04 [PDF 1063k] You can view the Council Plan for 2003/04 which lets you know what the Council is planning to do in the coming year. Tackling Fuel Poverty - Beacon Council Toolkit [PDF 842k] View a copy of the Beacon Council Toolkit to assist local authorities and others in developing plans to tackle fuel poverty. Audit Commission Inspection Report on Blyth Valley Housing Services 2003. View a copy of the inspection report on our services. Audit Commission Inspection Report on Blyth Valley Housing Services 2005. View a copy of the inspection report on our services Housing Business Plan 2003-2008.  [PDF1613k] View a copy of our Housing Business Plan which sets out the key issues and priorities facing the housing service. Company Accounts 2002/03  [PDF 656k] View a copy of the accounts for our 1st year of operation from the 15th February 2002 to 31st March 2003. Race Equality Scheme View a copy of our Race Equality Scheme which sets out how we plan to meet our obligations under the Race Relation legislation. Race Equality Impact Assessment - Guide for Service Managers View a copy of our guide for managers on how to conduct a Race Equality Impact Assessment. Resident Participation Compact  [PDF 1781k View a copy of our full Resident Participation Compact here. Service Standards At your service [PDF 264K] Describes the service you can expect to receive from Blyth Valley Housing Limited.

Tenancy Agreements Introductory Tenancy Agreement [PDF 822K] Outlines the terms and conditions of our Introductory Tenancy Agreement.  Secure Tenancy Agreement [PDF 914K] Outlines the terms and conditions of our Secure Tenancy Agreement.

HomeFinder - Our Lettings Service Homefinder - Finding a Home to Rent in Blyth Valley [PDF 685k] A Leaflet explaining how you apply for homes using the Homefinder service. Homefinder - Guide to Homefinder Lettings Service [PDF 588k] A Leaflet explaining how our Homefinder lettings system and policy works. Leaflets - General Adaptations to Your Home Leaflet [PDF ] An information leaflet explaining how you can go about having your home adapted to suit the needs of someone with a disability. Anti-Social Behaviour Leaflet [PDF 561k]  An information leaflet on what can be done about anti-social behaviour.   Caretaking Service [PDF 551k] A guide to our caretaking service for residents in flats. Decoration Voucher Scheme [PDF 1033k] A guide to our decoration voucher scheme Domestic Violence [PDF 162K] Help and assistance for those at risk of domestic violence. Furniture Scheme [PDF 566k] A guide to obtaining furniture for your home through our furniture scheme. Gas Servicing [PDF 634k] A guide to gas servicing and why it is important to have your appliances regularly serviced. Racial harassment [PDF 768K] An information leaflet on what help and assistance is available if your are suffering racial harassment. Constant Barking can be Avoided [PDF 135k] An advice leaflet for dog owners who have a barking dog problem. How to apply for help if you are Homeless [PDF 585k]. An information leaflet on how to apply for help if you are homeless or threatened with homelessness, Homeless Unit - Lamb House [PDF 252k] An information leaflet explaiing the services and facilities that are available within our Homeless Unit at Lamb House based in East Cramlington. Incentive Scheme [PDF 903k] A leaflet that explains how you can get a reward from us for leaving your home in a good and clean condition. Letting Standard for Empty Properties [PDF 577k] A leaflet that sets out the standard that we aim to achieve before we let our homes to a new tenant. Motorbike Nuisance [PDF 746k]                      An information leaflet and advice on dealing with motorbike nuisance.  Not Happy with our Service - Tell Us (PDF 452K)   An information leaflet which explains our procedures for dealing with customer complaints. Paying your rent [PDF 740K] Your guide to paying your rent and the options available to you. Mortgage arrears and repossession [PDF 196K] Your guide to mortgage arrears and repossession. Making improvements to your home [PDF 646K] Your guide to the kinds of improvements you are entitled to make to your home. Housing Repairs [PDF 743K] Your guide to the repairs service you can expect from Blyth Valley Housing Limited.  Please note appointments will reflect the estimated time and nature of the repair. (eg an evening appointment will only be made for short duration minor works normally carried out within one hour. Resident Participation Compact [PDF] A shortened guide to the Resident Participation Compact. You can also view our full compact on this page. Your Guide to Resident Involvement [PDF]There are a wide range of opportunities for you to get involved. Leaflets - Improvement Schemes Electrical rewiring scheme [PDF 760K] Your guide to the electrical rewiring scheme. Electrical upgrade scheme [PDF 738K] Your guide to the electrical upgrade scheme. Central heating upgrade scheme [PDF 835K] Your guide to the central heating upgrade scheme. Bathroom replacement scheme [PDF 831K] Your guide to the bathroom replacement scheme. Kitchen replacement scheme [PDF 756K] Your guide to the kitchen replacement scheme. Roof replacement scheme [PDF 890K] Your guide to the Roof replacement scheme. Window replacement scheme [PDF 689K] Your guide to the window replacement scheme.