Translation and interpretation

 Blyth Valley Housing is committed to making sure that everyone has equal access to our services.

Interpretation

We can offer:

• Telephone interpretation - all our staff can access a telephone translation service to help customers whose first language is not English.
• Face to face interpretation - we can organise for an interpreter to be present at interviews with customers whose first language is not English.
• British Sign Language (BSL) interpreting - we can organise for A BSL interpreter to be present at interviews with customers who use BSL as their first language.

Translation and information in different formats

We can offer:

• All of our publications can be translated into the language of your choice.
• We can provide all of our documents in audiotape, CD, Braille or large print.

Typetalk

We welcome calls using Typetalk. If you have a textphone and would like to use the RNID Typetalk service please dial 18001 and then the telephone number of the department you would like to contact.

Further information

To request translation or interpretation please contact us on 01670 542424.